Crozier IT CONSULTING

MACKAY · QLD · IT CONSULTING

Business IT, engineered properly.

Email security, websites, IT support and reporting automation for Mackay businesses. Set up right, explained in plain English, at a fixed price.

// PROOF, NOT PROMISES

Anyone can send email pretending to be your business.

Unless your domain tells the world which mail is genuine. The terminal replays a real check of this site's domain, crozierit.com.au (run 15 Oct 2026). Type your own domain underneath to see how yours scores.

  • SPF lists who is allowed to send as you.
  • DMARC tells receiving servers to reject anything that fails.
  • DKIM signs genuine mail so it can't be quietly altered.
~/checks · zsh

Recorded check: crozierit.com.au has an SPF record of v=spf1 -all and a DMARC policy of reject.

// SERVICES

Fixed scope. Fixed price. No lock-in.

Pick one job or keep me on call. Either way you get it in writing before I start, and you keep control of every account and password.

A$349

Email lockdown

SPF, DKIM and DMARC set up properly so receiving mail servers can reject email forged from your domain, two-factor sign-in on up to 5 mailboxes, a backup check, and a staff-leaver checklist. One domain, done remotely. Bigger teams quoted per mailbox.

A$249

Website fix-up

I go through your site and send a written fix list. You pick what matters, and A$249 covers up to 2 hours of those fixes: broken links and buttons, leftover template text, a contact form that actually arrives, phone and mobile layout problems, and your Google listing matching the site. You get a short before-and-after report.

From A$495

Reports that build themselves

The weekly spreadsheet or report someone rebuilds by hand, set up to refresh on its own.

Monthly

Care plan

Email security, backups, two-factor sign-in, certificate and update checks, and a short monthly report. Fixed scope, price on request.

Retainer / hourly

Your IT point of contact

I talk to your providers, translate the tech, check quotes and keep things moving, so you don't have to chase anyone.

Prices are what you pay for the scope described. I'm not registered for GST, so none is added.

// PROCESS

Three steps. No surprises.

You tell me the problem

A quick call or email is enough. No forms, no sales pitch.

Fixed price, in writing

You see the scope and the cost before anything starts. No surprise invoices.

Fixed and explained

I do the work, then show you what changed in plain English. You keep control of your accounts.

// ABOUT

Austin Crozier

Based just outside Mackay. I work in IT and data systems every day, and I like turning messy technical problems into something simple a business owner can rely on.

// YOUR DATA

Your data stays yours

Client information is kept separate from everything else I do. I only use business-grade tools that don't train on your data, and anything involving children's or staff records stays out of AI tools unless you've agreed in writing. Happy to share my one-page data-handling summary.

// QUESTIONS

Straight answers.

What is DMARC and how does it stop people faking my email?

Anyone can put your business name on an email and hit send. SPF lists the servers allowed to send as your domain, DKIM signs genuine mail so it can't be quietly altered, and DMARC tells receiving servers what to do with mail that fails those checks. Set to reject, most major providers refuse it. Email lockdown sets up all three for A$349 (one domain, two-factor on up to 5 mailboxes).

Can I check my own domain?

Yes. Type it into the terminal above. It reads your public SPF, DMARC and mail records straight from DNS in your browser, and nothing is sent to me. DKIM needs your mail provider's selector name, so I check that as part of a review.

What exactly do I get with a Website fix-up?

First I check your site on desktop and phone and send you a written list of what's broken or looks unfinished, in plain English, with what I'd fix first. You choose from that list. A$249 covers up to 2 hours of the fixes you pick, on the platform your site already uses (I need an admin login). Anything that would take longer, like a redesign, new pages or new copy, I quote before doing. When it's done you get a short report of what changed, with before-and-after screenshots. Hosting, domain and plugin fees stay with your existing providers.

What does "fixed price" actually cover?

For one-off jobs you get the scope and the cost in writing before I start, and the price is for that scope. If you want something extra, I tell you the cost before doing it. The care plan and retainer or hourly work are agreed up front, with no lock-in.

Do the prices include GST?

I'm not registered for GST, so no GST is added. The price shown is the price you pay for that scope.

Who owns my accounts and passwords?

You do. You keep control of every account and password, and I show you what I changed in plain English when the work is done.

Do you work remotely or on site?

Email lockdown is done remotely. I'm based just outside Mackay and work with Mackay businesses. For anything else, ask and I'll tell you what the job needs.

How do you handle my data, and do you use AI?

Your information is kept separate from other clients'. Where I use AI tools, they are business-grade tools whose terms say they don't train on your data, and I give them only what the job needs. Staff records or anything involving children stay out of AI tools unless you've agreed in writing. Details are on the legal & privacy page.

How do I get started?

Book a free 15-minute call at a time that suits you (weekday evenings or Saturday), or call 0403 979 104 or email a.crozier.it@gmail.com. You get a fixed price in writing before anything starts.

// GET IN TOUCH

Tell me what's bugging you about your IT.

A quick call or email is enough to get started.

Mackay region, QLDABN 70 771 012 949