What is DMARC and how does it stop people faking my email?
Anyone can put your business name on an email and hit send. SPF lists the servers allowed to send as your domain, DKIM signs genuine mail so it can't be quietly altered, and DMARC tells receiving servers what to do with mail that fails those checks. Set to reject, most major providers refuse it. Email lockdown sets up all three for A$349 (one domain, two-factor on up to 5 mailboxes).
Can I check my own domain?
Yes. Type it into the terminal above. It reads your public SPF, DMARC and mail records straight from DNS in your browser, and nothing is sent to me. DKIM needs your mail provider's selector name, so I check that as part of a review.
What exactly do I get with a Website fix-up?
First I check your site on desktop and phone and send you a written list of what's broken or looks unfinished, in plain English, with what I'd fix first. You choose from that list. A$249 covers up to 2 hours of the fixes you pick, on the platform your site already uses (I need an admin login). Anything that would take longer, like a redesign, new pages or new copy, I quote before doing. When it's done you get a short report of what changed, with before-and-after screenshots. Hosting, domain and plugin fees stay with your existing providers.
What does "fixed price" actually cover?
For one-off jobs you get the scope and the cost in writing before I start, and the price is for that scope. If you want something extra, I tell you the cost before doing it. The care plan and retainer or hourly work are agreed up front, with no lock-in.
Do the prices include GST?
I'm not registered for GST, so no GST is added. The price shown is the price you pay for that scope.
Who owns my accounts and passwords?
You do. You keep control of every account and password, and I show you what I changed in plain English when the work is done.
Do you work remotely or on site?
Email lockdown is done remotely. I'm based just outside Mackay and work with Mackay businesses. For anything else, ask and I'll tell you what the job needs.
How do you handle my data, and do you use AI?
Your information is kept separate from other clients'. Where I use AI tools, they are business-grade tools whose terms say they don't train on your data, and I give them only what the job needs. Staff records or anything involving children stay out of AI tools unless you've agreed in writing. Details are on the legal & privacy page.
How do I get started?
Book a free 15-minute call at a time that suits you (weekday evenings or Saturday), or call 0403 979 104 or email a.crozier.it@gmail.com. You get a fixed price in writing before anything starts.